Ordering and shipping
WHEN WILL MY ORDER BE SHIPPED?
Each of our pots is printed especially for you in about 2 days. Once completed, your order will be shipped CO2-neutrally and will reach you in another 2-3 days. So you can expect your order to arrive within 4-5 days of receipt of payment. what matters to you.
Does RePot also deliver outside Germany?
We currently only offer deliveries within Germany. However, we are constantly working on expanding our shipping options in the future.
Product information and use
HOW SUSTAINABLE ARE THE PRODUCTS?
Our plant pots are made from environmentally friendly PLA material, which is obtained from renewable raw materials. Through local sourcing, additive manufacturing and our sustainable operating practices, we strive for CO2-neutral production. Our products are also certified according to DIN EN 13432, DIN EN ISO 9001 and 14001. Find out more about our sustainable practices in our blog.
HOW ARE MY PRODUCTS MADE?
Our plant pots are made individually for you using modern 3D printing technology, with each pot having a printing time of around 2 days. This additive manufacturing process allows us to produce each product as a unique piece and thus use resources efficiently. The PLA material used comes from 100% renewable raw materials. Through this method, we guarantee quality, design and sustainability in each of our products.
Are the plant pots suitable for outdoor use?
Our plant pots are designed primarily for indoor use. While they can be used outside for short periods, permanent outdoor placement may affect their water resistance and appearance. For optimal longevity and aesthetics, we recommend using them primarily indoors.
What are the dimensions of the pots?
- 12.5 cm inner diameter x 11.5 cm height
- 15.5 cm inner diameter x 14.5 cm height
- 19.0 cm inner diameter x 18.0 cm height
- 21.5 cm inner diameter x 20.5 cm height
How do I clean and care for my plant pots?
Our RePots are designed for easy and long-lasting use. For optimal care, please note the following instructions:
Cleaning: A soft cloth and lukewarm water are ideal. Harsh cleaners and the dishwasher should be avoided as they can damage the surface.
Temperatures: Do not expose the pots to temperatures above 50 degrees to prevent material deformation.
Return and warranty
How does the free return and exchange process work?
Returns and exchanges are easy. If you are not satisfied, you can request a return in your customer profile. You will then receive a return label. After checking the product, the exchange or refund will be made. You can find further details in the right of withdrawal .
IS THERE A SATISFACTION GUARANTEE?
Yes, at RePot your satisfaction is our top priority. That's why we offer a 6-month satisfaction guarantee. If you are not completely satisfied within this period, you can easily return your product. For more information, see our Return Policy .
Special requests and cooperation
Can I order a pot with my own design?
Yes, we offer the possibility to order pots with individual designs. For custom orders, please contact us directly by email at support@repot.de . Please note, however, that individual designs require a longer processing time; expect delivery in about 4 weeks. There is an additional charge of around 90€ for this special service. We look forward to fulfilling your unique wish!
Are there volume discounts or special wholesale prices?
Of course! If you are interested in a larger order quantity or are a wholesaler, we offer volume discounts and special conditions. For exact details and individual offers, please contact us directly by email at support@repot.de . We look forward to working with you and offering you our attractive wholesale prices.
How can I work with RePot as an influencer?
We are always looking for committed influencers who share our sustainable mission! If you are interested in working with us, please send an email with your relevant details to support@repot.de . Our marketing team will then contact you promptly to discuss possible cooperation opportunities. We look forward to hearing from you!